Home | About Us | Branch | FAQ | User Guide | Contact Us | Registration | Login

Privacy Policy

Sonali Exchange Privacy Notice

At Sonali Exchange, we value the trust you have placed in us, and we are committed to earning and keeping your confidence. We understand there is certain information you do not want to share with everyone, and, we are just as concerned about safeguarding the information you provide to us. This is why we have adopted this privacy policy. This Privacy Policy is available to you at each of the branches of Sonali Exchange Co. Inc. For convenience, we refer to "Sonali Exchange Co. Inc.," as "we," "us," "our," or "ours." The words"you," "your," or "yours" refer to each individual who is one of our customers or former customers and other individuals who obtain or request money transmission service from us.

Information Collection

This Privacy Policy describes the kinds of information we collect, how we use that information and the limited circumstances under which we will share it.

We collect information provided by you in applications or other forms about you that we believe will be necessary or useful in processing
your money transmission services that you have requested from us.

Maintaining Accurate Information

We work hard to ensure your information is as accurate, current and complete as possible. If you ever find that our records are inaccurate or not current, please contact us at the telephone number on your Money Receipt Form. If the record is within our control, we will correct any inaccurate or incomplete information.

Security Procedures to Protect Customer Information

Access to our systems containing nonpublic personal information is only provided to those employees and agents whom we determine need it for the purpose of providing services to you. We maintain physical, electronic, and procedural safeguards that comply with federal
standards to guard your nonpublic personal information.

Information Sharing Within Our Affiliated Companies

There are times when we will share a portion of your nonpublic personal information with our affiliated companies that either currently exist or that we may work with in the future. However, we will only do so in order to provide you with superior service, to improve and develop our services, or perform other daily business functions. An "affiliated company" or "affiliate" is for example “Sonali Bank” that owns or controls Sonali Exchange Co. Inc.

We may disclose all of the information we collect (described in "Information Collection," above) to our affiliates. The types of information we may share with our affiliates include (i) identifying information, such as your name, address and social security number (we call this "Identifying Information"), (ii) information about our experiences and transactions with you, such as your remittance history and current or pending remittances (we call this "Experience Information"), and (iii) information about you or services you obtain from us other than Identifying Information or Experience Information, such as information we receive from your applications (we call this "Other Information"). You will be given the choice of restricting our sharing of certain information about you with our affiliates.

Information Sharing with Unaffiliated Third Parties

Unlike some other financial institutions, we do not sell customer lists or other information about our customers to unaffiliated third parties. We will not share nonpublic personal information about you with any unaffiliated third parties. Our agreements with these companies are subject to confidentiality provisions and restrictions that prohibit using the information beyond the erformance of the specified services. You will be given the choice of restricting our sharing of certain information about you with our affiliates.

Our Former Customers

Rest assured that even if you are no longer a customer of Sonali Exchange Co. Inc., we will continue to treat the information we have with the same level of confidentiality. We appreciate your business and want you to understand our commitment to maintaining the privacy of your personal information, as expressed in this Privacy Policy. This Privacy Policy applies to individual consumers. We reserve the right to amend this Privacy Policy at any time.

Notice regarding rights under State laws: We will also comply with applicable State laws that provide you with greater privacy rights, to the extent not preempted by Federal law.

Important Privacy Choices for Consumers

We honor our customers' privacy choices. You have the right to control whether we share some of your personal information. You also have the right to control how that information is used.

Your Rights

You have the following rights to restrict the sharing of personal and financial information with our affiliates companies that we do business with. You also have the right to limit our affiliates from marketing their products and services to you based on information that we share with them. Nothing prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service to transfer your money with us. This includes sending you information about some other products or services .

Download the file.